---
id: 99e69dd565
section: cityhall
first_reported: 2026-11-13 07:30 CST
updated: 2026-11-13 07:30 CST
status: reported
outlets: 1
---

# Board of Public Utilities outlines customer service steps

According to meeting notes from the Oct. 7, 2026 meeting, the Board of Public Utilities is taking several steps to improve customer service.

Section: [City Hall](/kansas-city/section/politics.md) · Entities: [Board of Public Utilities](/kansas-city/wiki/board-of-public-utilities.md)

## Coverage

- [The Beacon](https://thebeaconnews.org/stories/2026/11/13/bpu-improving-customer-service/), 2026-11-13 07:30 CST: BPU is taking several steps to improve customer service

Headline and summary written by the Acta Diurna desk from the coverage above. Read the original reporting for full detail.